ORDERS & SHIPPING
Orders typically ship the next business day but processing times may be longer during promotions. Orders placed on the weekend will ship out Monday. Once an order has been shipped, we are unable to adjust or cancel your order. We cannot retroactively apply promotion codes to any orders.
Tracking Your Package
Once you receive your shipping confirmation, please allow 1-2 business days for your tracking to start updating with scans from USPS. In some instances, you may receive a shipping confirmation in the evening, but your package will not be packed and depart our facilities until the next business day once USPS is operating.
Delivery estimates provided by USPS (3-5 business days for First Class Mail and 2-3 business days for Priority Mail) do not take into account processing time at our facility and only apply once USPS is in possession of the package.
We do our best to ensure the timely delivery of all orders. When selecting a shipping option, please bear in mind that we are only provided with an estimated delivery timeframe from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe and we are not responsible for any delays.
Everly Rings is not liable for lost or stolen shipments when tracking dictates it has been delivered, and Everly Rings is not responsible for packages that are undeliverable due to an incorrect address. Everly Rings is not responsible for the delayed delivery of packages due to any unforeseen weather or technical issue within the shipping company. If your package is sent back to Everly Rings for any reason, you will be subject to paying for the re-shipment of your order.
International Shipping and Duties
At this time, Everly Rings ships to the following countries outside of the US:
- United Kingdom
- New Zealand
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information. Everly Rings is not responsible for any duties or taxes incurred.
Everly Rings is not responsible for delayed delivery of packages due to customs issues when shipping internationally.
Although we make every effort to keep sufficient stock of items listed on Everly Rings, occasionally we do sell out of certain styles. If we are out of stock on an item that you've ordered, we will notify you via email and a swap for an in-stock style can be made. If you purchase one of our stackable band deals and a style is out of stock, a swap can only be made for another band and engagement ring styles are still excluded. We do not offer backorders or waitlists and we cannot hold your order until your chosen styles are restocked.
Everly Rings reserves the right to refuse service to those abusive to any member of the Everly Rings team or to anyone we believe is taking advantage of our willingness to go above and beyond.