- You have two weeks from the date of delivery to request a return at firstname.lastname@example.org. We must receive your return within 2 weeks of your request otherwise we cannot honor your return.
- All clearance items, gift cards, studs, and items marked as final sale are not eligible for returns or exchanges.
- We do not offer prorated returns on orders placed at a promotional price and one forfeits the sale price if they wish to return part of the order.
- The cost of return shipping is taken on by the customer. We are not responsible for items that are damaged or lost during return shipping.
- Everly Rings does not accept returns for items with any signs of wear or damage. Merchandise must be new and unworn, have not been resized, and free from scratches and dirt/debris. If you fail to return an item in this condition, we will ship the item back with the cost of postage covered by the customer.
- Please note that there will be a $5 charge if you fail to return the item(s) back with its original packaging.
- Your refund will be credited to the same form of payment, in the same currency and same exchange rate used to make the purchase. Once the return has been processed we will send you an email. Please allow up to 7 business days for your refund to be processed and issued by your financial institution.
- If any Everly Customer enters into a dispute against Everly Rings, understandably, any future request for a return will be denied as well as any future orders.